Tropical Moon E-Commerce Consulting,

How to punish your potential customers before they buy

Posted by Wilbur Corncob: I was consdering purchasing an item online today and found the process extremely frustrating. First, if possible I wanted the item shipped to an international address. Realizing that if often not possible, I aleast wanted to know the shipping weight if I would need to have it reshipped. I added the item to the shopping cart and was shown the
Tags: shopping cart, shipping cost. Comments: 0.

Do you Punish your Users with your Shopping Cart

Posted by Wilbur Corncob: I find that most shopping carts I run across abuse their users for the sake of not performing some very simplistic programming. For example, far too many carts require you to enter your credit card number without any spaces or dashes, ie: You must enter 6574-1181-1111-1112-2112 as 65741181111111122112 Ok, how many 1's are in here What is the
Tags: shopping carts, design flaws. Comments: 0.